If you've lost the sleeve to a game, please do the following:
•Write your first name, last name, and e-mail login on a sheet of paper, along with the title of the game you're returning.
•Place the sheet of paper into the pre-paid shipping envelope with the game.
•Mail the game back to GameFly as usual. Once we receive the game, we will create a new sleeve and then return the game which will delay the processing of your return.
•In the future, please hang onto the game sleeve to avoid any return delays.
If you've lost the pre-paid shipping envelope, no problem! We will be more than happy to send you a replacement. All you need to do is:
•Go to Report A Shipping Problem
•Select the specific game you need a replacement for and the option I lost the game's shipping envelope.
If you would like to return the game right away, you can use your own padded envelope and send the game to:
P.O. Box 149362
Austin, Texas 78714-9362