No no no!! Not another person mistaking this for customer support! Okay listen good this is not customer support it is a community forum for gamers to talk about games. And you sorta cut off in your question towards the end.
this is not for costumer support... however... if you want to know Gamefly sends an e-mail confirming the shippment. or you can sing up to get text messeges to your phone... orrrrrr... you can the the freee app for your smart phone
Before I answer, let me point out that we're not GameFly represntatives. This is a video game forum, not meant for customer support. Keep that in mind if you plan on sticking around on the forums. But, to answer your question, you'll know when your GameQ has a game under the category "Games I have Out" located on the top.