Before reporting a game as damaged, please try wiping it with a clean cloth. Start in the center of the disc and wipe outwards. Please avoid wiping in a circle as this can damage the game.
If you continue to have problems, go to Report A Shipping Problem on the GameQ page and select 'The game was damaged, scratched or unplayable.' If you need further assistance, please contact our support team directly at Support@GameFly.com
The GameFly Team