To: GameFly Answers Member Support
Subject: Abusive Answer Content Report
Question: Not happy about receiving a lower game in my Q. Why is that?
Answer: My guess is that since Star Wars Battlefront 2 is an older game that is out of print, Gamefly has very few copies of it. So they may have had copies in stock as of the last time their availability updated, but those copies may have been rented in the meantime. Priority is given to those with the game on their queue the longest, so you may be in a pool of people trying to get a game that there are only a couple copies left of.
However, this is how the queue system works. You organize the games in order of preference, and Gamefly sends the game of highest priority on your queue that is available. You're not always guaranteed to get your #1, but they usually try to get you something in your top 5.