Looks like you have a broken game idk if you want to do this but try starting a new game if that doesnt work you may have to fix it unless your problem is with your controller because sometimes you can not control a broken controller. It is either the controller or game but now that I think about it it is probably the controller
Sorry for my spelling errors :(
I am not sure about how long you will be able to do it but i stoped paying for mine and then brought it back. I did not return the games. I think after that they sent a letter or an e-mail or something but i agree with watHaPPeNeD they will charge you for it after a while.