He's absolutely right though. Otherwise these threads would get monitored a whole lot more. Though in my opinion, any sort of trolling to the questions kills the point of what questions do, which is seek proper answers. If he's giving you the proper answered in a mean way, then realize you're online and take what you can from it. If he doesn't answer and jus trolls, then he's a douche and ignore it lol.
The online code came about because of mass rentals this company has started. If it weren't for gamefly and it's impressive selection of pretty much all games, companies would probably see more sells. But then again, gamefly should hold some kind of contract with those gaming companies, putting money in there pockets, so it's all retarded in the end.