Well alot of it has to do with where you live. I believe they only have 4 shipping centers and if you don't live close to one its going to take awhile to get your game. My friend lives near Austin TX and gets his games almost immediately. I however live near Dallas which is farther away and it usually ends up taking 4 days or more to receive my games. Also you have to wait a certain amount of time for your game to get back and be received. Hope this helps.